Shipping policy
Shipping Policy
Last updated: September 28, 2026
Where we ship
We currently ship to addresses in the contiguous United States (the lower 48 states). We don't yet ship to Alaska, Hawaii, U.S. territories, APO/FPO/DPO addresses, or internationally. Some larger items can't be delivered to P.O. boxes.
Shipping cost
Free standard shipping on every order. No minimum and no hidden fees at checkout.
Processing time
Orders are processed within 1–3 business days (Monday–Friday, excluding U.S. holidays). Orders placed after 12:00 pm Pacific Time or on weekends begin processing the next business day.
Delivery time
Once your order ships, most orders arrive within 3–7 business days. Delivery times vary by product and location, so an estimated delivery window is shown on each product page.
Oversized or heavy items may ship by freight carrier and can take a few extra days. If your item ships by freight, the carrier will contact you to schedule a delivery time.
Order tracking
You'll receive an email with a tracking number as soon as your order ships. If your order includes several items, they may ship separately from different locations. You'll receive tracking for each package.
Delays
Carrier delays, severe weather, and peak holiday periods can occasionally slow deliveries. If your order hasn't arrived within 3 business days after the latest estimated delivery date, contact us at and we'll look into it right away.
Lost or missing packages
If tracking shows your package was delivered but you can't find it, please check around your property and with neighbors. Then contact us within 7 days of the delivery date. We'll open a claim with the carrier, and if the package can't be located, we'll send a replacement or issue a full refund.
Damaged in transit
If your order arrives damaged, email us within 7 days of delivery with photos of the item and packaging. See our Refund & Return Policy for details. We'll make it right at no cost to you.
Address changes
Please double-check your shipping address at checkout. If you notice a mistake, email us right away. We can update the address as long as the order hasn't shipped yet.